Product detail

Simple Truths of Service - Inspired by Johnny the Bagger

Simple Truths of Service - Inspired by Johnny the Bagger

Author: Ken Blanchard; Barbara Glanz
Series: Ignite Reads Ser.
$24.99(AUD)  inc GST
Available Stock: 0
Description

From international bestselling author Ken Blanchard

Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service.

The Simple Truths of Serviceis an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.

His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.

Stock Information

General Fields

  • : 9781492675457
  • : Sourcebooks, Incorporated
  • : Sourcebooks, Incorporated
  • : November 2018
  • : --- length: - '17.8' width: - '12.7' units: - Centimeters
  • : books

Special Fields

  • : Ken Blanchard; Barbara Glanz
  • : Hardback
  • : English
  • : 128